College to provide customized training for Chime Solutions

Central Piedmont is partnering with Chime Solutions, an Atlanta-based customer-contact service provider, to offer customized training for the 250 new life/health insurance agent positions the company is bringing to the Queen City.

As part of its expansion package, Chime Solutions was named a recipient of the North Carolina Community College System’s Customized Training Program.

The community college system’s Customized Training Program provides education, training, and support services for new, expanding, and existing business and industry in North Carolina. To qualify, businesses must demonstrate an appreciable capital investment, the creation of new jobs, and/or the deployment of new technology.

Central Piedmont will facilitate the work with Chime Solutions’ leadership team to not only design a customized life and health pre-licensing program, but also a Medicare supplement training program for the company.

A handful of the college’s community partners will assist with several facets of the customized training program — Charlotte Works and the Urban League of Central Carolinas will support and advertise a virtual job fair for Chime Solutions, and Horizon Professional Education will facilitate the Medicare Supplement training sessions required of each candidate. All of the provided training will be available at no cost to new employees seeking a life/health insurance agent position with the company.

To become qualified for Chime Solution’s new positions, candidates will receive computer training in Microsoft Excel and take a variety of interpersonal skills classes; while aspiring, new leaders will complete a host of supervisory skills training classes.

“During a time period when unemployment is high in the Queen City, Chime Solutions recognized the talented workforce available in our area,” said Allison Bowers, director of economic recruitment and corporate learning at Central Piedmont. “We are delighted Charlotte was chosen as their final destination.”

The college plans to provide the training in-person via multiple sessions over several weeks, so it’s able to adhere to the state’s social distancing guidelines during the current pandemic. Candidates will be required to complete 24 hours of life and health pre-licensing training, as well as additional hours of Medicare supplement training.

Learn more about the college’s Corporate Engagement team